Adobe hit the fan today, time to jump ship
Posted on | August 20, 2009 | View Comments
The Law of Unintended Consequence - I’m going to steal this perfect description of the outcome of events caused by an implementation from my company’s corporate blog about health care reform. The law so perfectly puts what happens much to often in the IT world in a nutshell.
“The “law of unintended consequences” (also called the “law of unforeseen consequences”) states that any purposeful action will produce some unintended consequences. A classic example is a bypass – a road built to relieve traffic congestion on a congested road – that attracts new development and with it more traffic, resulting in two congested streets instead of one.”
How can you control it? If you have the answer, please share because it will make my days of answering the phone trying to route help requests MUCH easier. In a recent update to Adobe Reader 9.1 that we pushed out via GPO, the users now are using basic Reader, instead of the Standard edition that was installed with 8.0 – which shouldn’t have been a huge deal, right? Not so much – who knows that loosing the ability to do a Save As would have such an impact on someones day? Not me, thats for sure- and I have to be honest in saying it was the last thing on my mind before we let that update go 2 weeks ago. This is why Adobe is going to start to lose its PDF marketshare. Money is what it all comes down to. Why pay for the flashy and bloated Adobe product when you can get a free version that runs circles around it? Oh and not to mention how finicky it can be when saving to SharePoint – something I do not want to get started on here.
I think this is one of the biggest things changing for end users. They are starting to realize that the big brand name software packages aren’t always the best just because they have been around the longest. I’m sure it’s hitting system admins like a plauge, with budgets being cut and being forced to come up with free alternatives. So whats the point here? Death to Adobe Reader, check out PDF-XChange Viewer.
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